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With advanced unified communications the office can now be anywhere there is high speed internet.
The sky is the limit
Talk, text, video on your phone, desktop or mobile device.
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Avaya IP office telephone systems

Univirtual Systems technicians have installed many IP office telephone systems across Vancouver and the lower mainland.  The product is constantly evolving and is extremely versitile. The Avaya IP Office telephone systems is a simple, powerful, unified collaboration solution.  The SMB portfolio is extensive and is targeted to businesses ranging from 5 – 3000 users. 

Call us today for your free site assessment.

604-674-8030

 

Visa & Mastercard Accepted

A few facts about IP Office

IP_Office_telephone_systems

Scale

  • From five to 3000 users
  • Connect up to 150 IP Office systems

 

Deployment Models

  • Virtualized IP Office software (running in a Virtual Machine) requires VMware vSphere 4.x or 5.x software
  • Dedicated server
  • IP Office 500 v2 appliance
  • Any mix of the above

 

Supported telephony devices

  • IP phones
  • Digital phones
  • Analog phones
  • Softphones
  • Analog and Digital Cordless (including DECT)
  • Any mix of the above

Third Party Integration

  • TAPI Link lite
  • TAPI Link Pro
  • DevLink Pro

Administration

  • Web based – centrally managed
  • Windows client
  • Database back-up and restore

 

Contact Center

  • Five to 250 agents
  • Multichannel – Voice, email, web chat, fax, SMS
  • Skills based routing
  • Browser based clients
  • Windows clients
  • Integration to CRM solutions

Mobility

  • Make and receive calls over Wi-Fi/3G/4G data networks
  • Visual voicemail
  • Supervised and unsupervised transfers
  • Presence
  • Instant messaging
  • Conference controls
  • Geo-location presence and tracking
  • Integration with Microsoft Outlook Calendar
  • Avaya one-X® Mobile application
    • Android
    • iOS

 

Desktop Client

  • Browser based UI
  • Up to 3000 users (Select Edition)
  • Microsoft Lync integration
  • Salesforce.COM plug-in
  • Microsoft Outlook plug-in

 

Call us today for your free consultation

604-674-8030

Visa & Mastercard Accepted

 

Univirtual Systems Inc directly supplies and services the following areas in the Lower Mainland: Coquitlam, Port Coquitlam, Port Moody, Maple Ridge, Langley, Abbotsford, Vancouver, North Vancouver, West Vancouver, Burnaby, Richmond, New Westminster, Delta, Ladner, Tsawwassen, Surrey and White Rock. We are now servicing  Squamish, whistler and Vancouver Island.  With our extensive partner network, we are able to service the rest of Canada.